1. Information We Collect
We collect the details you provide when booking or enquiring — name, phone number, email, treatment interest — together with the medical information needed to treat you safely.
2. How We Use Your Information
Your information is used to confirm appointments, deliver and document treatment, follow up on your care, process payments, and — only with your consent — send you clinic updates.
3. Medical Confidentiality
Medical records are held in confidence in line with Dubai Health Authority requirements and are accessible only to the clinical team involved in your care.
4. Sharing of Information
We do not sell your data. Information is shared only with service providers who support our operations under confidentiality obligations, or where required by law or regulation.
5. Data Security & Retention
We apply appropriate technical and organisational safeguards to protect your data, and retain medical records for the period required by UAE healthcare regulations.
6. Cookies & Analytics
Our website uses cookies and analytics tools to understand how the site is used and to improve it. You can manage cookies through your browser settings.
7. Your Rights
You may request access to your personal data, ask for corrections, or withdraw consent to marketing communications at any time.
8. Contact
To exercise any of these rights, write to frontdesk@savoyclinic.ae.